Returns & Exchanges
At Caspari, we want you to be completely satisfied with your home decor and tabletop purchases. If for any reason you are not happy with your order, you may return unused and unopened items within 30 days of delivery for a full refund.
Initiate Your Return
Contact our customer service team or visit our online portal with your order number and email address to start the return request.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all fragile glassware or paper goods are securely padded to prevent damage during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing